Frequently Asked Questions
Everything you need to know about our real-food pantry staples.
Are Primal Kitchen products Keto and Paleo friendly?
Yes, the majority of our products are certified Paleo Friendly and Keto Certified. We focus on high-quality fats and avoid refined sugars and grains.
What kind of oil do you use in your mayonnaise?
Our mayonnaise is made with 100% pure avocado oil, which provides heart-healthy monounsaturated fats without the use of seed oils like soy or canola.
How long do your products last after opening?
Once opened, our dressings and condiments should be refrigerated and are typically best consumed within 60 days for optimal freshness.
Do you offer free shipping?
We offer free standard shipping on all domestic orders over $50 within the contiguous United States.
What is your return policy for food items?
Due to the perishable nature of our products, we do not accept returns. However, if your order arrives damaged or incorrect, please reach out to our support team within 7 days for a replacement.
Are your products gluten-free?
Yes, all Primal Kitchen products are gluten-free and made in facilities that follow strict allergen protocols.